by Hanson Logistics Hanson Logistics

How the New Generation of ?Fast Food? is Impacting Food Logistics

Much like Uber did to ground transportation and Airbnb is doing to the hotel industry, doorstep food delivery is disrupting the food supply chain with its promise of delivering everything from raw ingredients to hot-and-tasty dishes right to the consumers? doorstep.

In a world where searching for ingredients, visiting a store for those goods, and then going home to cook meals is giving way to more immediate, on-demand options, the logistics industry has found itself in an interesting position.

And when consumers can get their favorite meals with the tap of a mobile phone, both cold chains and refrigerated warehouses must be able to adapt quickly to that level of order fulfillment.

?The cold chain industry is changing fast. Between the increased development and usage of temperature sensitive biologic pharmaceuticals and consumer preferences for convenient, fresh foods, the cold chain must adapt quickly,? Datex Corp., notes in its 2018 3PL Refrigerated Warehouse & Cold Chain Trends report.

The All-Powerful Consumer is in Charge

With more than 600 refrigerated warehouse operators across the U.S., the cold storage warehouse industry is dominated by the top 10 companies, which own 80% of the market. This trend is poised to continue, Datex reports, as the largest enterprises merge or acquire smaller cold storage warehouse operations.

Consumer power is a major factor dominating the cold chain, where convenience, wholesome food, and just-in-time delivery are converging and creating new supply chain challenges. The shift away from highly-processed foods with a long shelf life to temperature-sensitive perishable food products, for example, requires an adjustment in the food supply chain.

?Because consumers value convenience and fast delivery, there are added complications,? Datex notes. ?From U.S. ports to distribution centers, 3PLs and privately-owned refrigerated warehouses, designing a cold chain that meets consumers? needs can seem daunting.?

More fresh and chilled products are being ordered in smaller quantities and from a wider range of product choices, Datex adds, leading to a proliferation of new product development, product and packaging changes, and updates.

?The food and grocery industry is changing at breakneck speed, due to consumer buying habits and expectations,? Datex concludes. ?The cold chain needs to change and must become as flexible and transparent as possible and that will take technology, forward-thinking business executives and investments in innovation.?

Feeling the Impacts

In Blue Apron and the Subscription Retail Supply Chain, Arc Advisory Group?s Chris Cunnane says consumers like the model for its sheer convenience. Suppliers, on the other hand, face some unprecedented challenges in the race to provide that convenience.

Ensuring that ingredients are kept fresh during the delivery process, for example, incorporates both storage and delivery. The last mile, warehousing expenses, and labor also present their own challenges for companies with these new food delivery models.

?With continued innovation, and more companies joining the subscription ranks, the market is poised to continue to put more control over the shopping experience in the hands of the customer,? Cunnane notes. ?The big question is whether these companies have the supply chain to accommodate the change.?

by Hanson Logistics Hanson Logistics

Our Role in Exceptional Customer Experience

As many of you know, March is National Frozen Foods month. Thanks to the National Frozen & Refrigerated Foods Association, Inc. (NFRA) for their recently launched promotional efforts on why frozen food continues to offer an excellent value with minimal waste. Their points are spot on:

  • A wide variety of single serve and small plate options ? portion control at its best.
  • Requires little preparation – the picking, cleaning, slicing and dicing are already done.
  • Flash-freezing technology delivers “perfect preservation,” freezing at the peak of freshness, right from the field or sea.
  • Your favorite foods are always in season.
  • Eco-friendly packaging is keeping frozen foods fresher longer and retaining more nutrients.
  • New brands and product lines are aligned with current health trends.
  • No spoilage or food waste ? use what you need and put the rest back in the freezer. Money-saving!

This impact is hitting home as well as the Hanson Logistics teammates gathered at the America Frozen Food Institue’s, AFFI Con 2018, where the enthusiasm for the future of the frozen foods industry is optimistic. That said, the vast majority of growth appears to be in developing countries, while the U.S. enjoys a modest uptick in frozen food sales.

Late last year, an Acosta 2017 Insights Report pointed to the fact that 43 percent of Millennials are shopping frozen more frequently. All generational demographics indicated an increase in frozen food purchases, including 43 percent of Millennials; 27 percent of GenXers; 19 percent of Baby Boomers; and 19 percent of Silents.

While we?re not involved in the development or marketing of frozen food products, we can ? and do ? make a contribution to the consumer?s experience. On time, in full delivery of freezer case ready appetizers, bakery, entr?e, and dessert items is our task at hand. Providing our customers with supply chain transparency, Class A warehouse space, accurate picking, and refrigerated truck capacity as needed is a behind-the-scenes scenario unfamiliar to most. The majority of consumers grabbing a quick bite or serving dinner to friends and family don?t give much thought to the growers and processors, warehouse and customer service staff, and drivers who make it all happen.

At that?s OK. Just keep making your selection from the freezer case, and we?ll keep fulfilling our ?Yes, We Can? promise. Thanks again to our friends at NFRA and AFFI for their role in making it all happen.

by Hanson Logistics Hanson Logistics

Ken Whah Joins Hanson Logistics as Chief Operating Officer

Andrew Janson, President and CEO, Hanson Logistics, announced today that Ken Whah has joined the third-party logistics company as Chief Operating Officer. This newly created position follows the retirement of Greg Hanson, with Andrew Janson appointed CEO as well as President.

Whah comes to Hanson Logistics from Whirlpool Corporation, where he was most recently the Director of North American Logistics Operations. In that role Whah oversaw more than 1,000 logistics associates and a network of 23 factory and regional distribution centers. Among many other achievements, Whah initiated multiple large scale infrastructure, system, and technology investments as strategic enablers.

?To say that we are excited to have Ken onboard is an understatement,? said Andrew Janson. ?His tenure at Whirlpool Corporate was one of continuous improvement and strategic planning and execution. Ken is uniquely qualified to lead our operations at a time when Hanson Logistics is undergoing tremendous growth in customer volume, and an expanding service and technology offering. We look forward to his leadership of Hanson teammates and partner vendors.?

Whah will oversee the company?s warehousing, transportation and information technology operations, including Hanson?s flagship Velocities Multi-Vendor Consolidation program. Hanson Logistics is currently the 13th largest refrigerated warehouse network in the country, with 9 facilities in Michigan and Indiana and a total capacity of 39,000,000 cu. ft. of deep frozen, refrigerated and dry warehousing space. Additionally, Hanson Transportation Management Services operates a refrigerated truck fleet of ?dedicated and over the road assets as well as a freight brokerage operation for dry and refrigerated freight.

Whah completed his undergraduate work at Rose-Hulman Institute of Technology. He holds an MBA from the University of Chicago, Booth School of Business in both Engineering Science as well as a Masters in Engineering Science from Purdue University. He is a visiting professor of business at Indiana University and Purdue.

Whah reports to Andrew Janson, President & CEO, Hanson Logistics.

by Hanson Logistics Hanson Logistics

Hanson Logistics Announces Veteran & Military Spouse Hiring Commitment with Hiring Our Heroes and FASTPORT

Hanson Logistics announced its commitment to hire veterans through the U.S. Chamber of Commerce Foundation?s Hiring Our Heroes Trucking Track and a partnership with FASTPORT, Inc. to help fulfill that hiring commitment.

Hanson Logistics is the evolution of Hanson Cold Storage, founded in 1954 to support fruit and vegetable growers. Hanson Cold Storage grew to become the 13th largest refrigerated warehouse network in the country, with 9 facilities in Michigan and Indiana and a total capacity of 37,000,000 cu. ft. of deep frozen, refrigerated and dry warehousing space.

?The bedrock of Hanson Logistics is our motto ?Yes, We Can!?, which we apply to everything we do,? said Andrew Janson, President and CEO of Hanson Logistics. ?Military veterans, transitioning service members, members of the Guard and Reserve as well as military spouses carry that same work ethic and attitude. We are thrilled to provide careers and a professional environment where that mentality is recognized and rewarded. More than that, we are grateful to have persons with that can-do spirit as a Hanson teammate because we know they will help our business succeed.?

?We are thrilled Hanson Logistics has developed a military hiring strategy to recruit transitioning military veterans working in collaboration with FASTPORT,? said Eric Eversole, vice president at the U.S. Chamber of Commerce and president of Hiring Our Heroes. ?The trucking industry can benefit immensely from our country?s talented veterans, and we look forward to working together to help Hanson Logistics find and employ more veterans and transitioning service members.?

?We are honored to help Hanson Logistics connect the military community to their next careers, especially with incredible great entry-level and experienced opportunities such as professional truck driver, forklift driver, warehouse workers and refrigeration technicians,? said Brad Bentley, President of FASTPORT. ?They value military talent and provide great career paths to allow military community members the opportunity to continue serving the country in a critical industry.?

About Hiring Our Heroes

Hiring Our Heroes is a nationwide initiative of the U.S. Chamber of Commerce Foundation to help veterans, transitioning service members, and military spouses find meaningful employment. Working with a vast network of state and local chambers and other strategic partners from the public, private and nonprofit sectors, Hiring Our Heroes has helped hundreds of thousands of veterans and military spouses find meaningful employment. In March 2012, Hiring Our Heroes and Capital One launched Hiring 500,000 Heroes, a national campaign to engage the business community in committing to hire half a million veterans and military spouses by the end of 2014. This milestone was achieved in June 2015 when 500,000 veteran and military spouse hires were confirmed.

The U.S. Chamber of Commerce Foundation is dedicated to strengthening America?s long-term competitiveness and educating the public on how the free enterprise system improves society and the economy.

About FASTPORT

FASTPORT, Inc. is an employment software development company that builds products to help Veterans, members of the Guard and Reserve, transitioning service members and military spouses find meaningful employment. Using its proprietary technology, FASTPORT is committed to matching job seekers to employers actively hiring from the military community.

FASTPORT, Inc. is a Department of Labor Industry Intermediary to increase apprenticeship programs for civilian and Veteran talent and has a commercial co-venture with the U.S. Chamber of Commerce Foundation?s Hiring Our Heroes Program to develop the preeminent employment marketplace to connect employers and military candidates. For more information, visit fastport.com.

by Hanson Logistics Hanson Logistics

The Future of Cold Chain Logistics

The future of cold chain logistics is almost always in transition: from growth to slow-downs, modified trends to shifted needs from customers. After two considerably slow years for the industry in 2014 and 2015, shipping providers are eager to see a new era for logistics.

That new era might be closer than we think: the Council of Supply Chain Logistics released its 27th Annual State of Logistics Report and suggested a shift to a more sound logistics industry. The report documented the positive changes in the logistics market from last year. This?showed?providers it?may be?time to accommodate accordingly.

The Findings

In this year’s report, what began as lulls in traffic and a rise in costs for businesses has accelerated into a cost efficient system. This includes having services available in plenty, with agreeable pricing and rationalized demand. The report mentioned an increase in supply chain transparency as it continues to grow. Another highlight was technological changes for 3PLs, helping enable more efficient production of data to drivers and coordinators alike.

Interpretations

What does this mean for providers? An air of excitement looking forward into a stronger industry. This also infers more?promising results?as the next few months finish out the quarter.

Partner with us in the new era for cold chain logistics. At Hanson, no matter the change in industry, we are always saying “Yes, We Can!” to providing solutions and pursuing?excellence.

by Hanson Logistics Hanson Logistics

Looking for a Supply Chain Solution?

…You’ve come to the right place.

Working with Infor and MercuryGate, Hanson Logistics offers supply chain solutions to its customers that covers every step ? from order to warehouse to transportation. By leveraging our investment in technology, you can work smarter, better, and faster without the need for significant investments in IT infrastructure, implementation, administration, and maintenance.

Infor?s Supply Chain Execution (SCE) and the MercuryGate Transportation Management System (TMS) provide a robust supply chain execution solution for manufacturers, logistics providers, and companies with transportation management needs.

The two systems work together to provide secure access to your own inventory information, in addition to real-time order status visibility, inventory availability, and shipment status. The supply chain solutions comes with built-in parameters that are triggered in the event of back orders, order acknowledgement, shipments, or delays, the system also enables:

  • Multimodal, multi-leg planning, optimization, and execution
  • Control tower visibility and decision support
  • Reusability for setup, on-boarding, and repetitive moves
  • Highly configurable TMS in the cloud and on mobile devices
  • Adaptability to support and improve the workflow you want
  • Procurement, allocation, invoicing in a closed-loop process
  • Track & trace for all shipments through delivery
  • Secure access that gives shippers and authorized consignees tracking ability for transparent customer service
  • An easy-to-use interface for customizing event management and notification preferences
  • 24/7/365 access to instant rate information, carrier performance, and costing matrix, and reporting by carrier, location, date, activity, etc.

A single platform transportation management solution that enables companies to manage their multi-modal, multi-leg transportation across geographies while providing control tower visibility and decision support and managing fully-loaded transportation costs, MercuryGate TMS works with Infor SCE to rapidly customize solutions and select the delivery option that is right for each customer.

by Hanson Logistics Hanson Logistics

Hanson Represented at the Global Cold Chain Expo

This past week, from June 20-22, the Global Cold Chain ?Alliance (GCCA) hosted the inaugural Global Cold Chain ?Expo at McCormick Place in Chicago. Hanson Logistics ?was able to be present during the length of the expo, not ?only representing at the conference but also hosting a tour ?for attendees at the Chicago Consolidation Center.

The Global Cold Chain Expo has grown considerably since ?past International Association of Refrigerated Warehouses ?(IARW) conferences. In previous years, the expo held only 100 exhibitors in a 12,000 sq. ft. space. This year noted a considerable jump to 165 exhibitors with 28,000 sq. ft. of presentation space. The over 14,000 attendees included World Food Logistics Organization (WFLO) participants, IARW warehouse members, and 1,200 more registered participants.

Hanson Logistics hosted a booth to discuss with attendees the responsibility of maintaining food safety while distributing throughout North America. We also brought one of our state of the art trucks parked squarely in the center display for all to climb aboard.

During one day of the Global Cold Chain Expo, we also had the privilege of hosting several Global Cold Chain Alliance (GCCA) members and expo attendees at our Chicago Consolidation Center in Hobart, Indiana. Equipped with full service Hanson capabilities, this facility anchors our Velocities Multi-Vendor consolidation program, and is strategically located east of Chicago congestion.

Our Consolidation Center also grants newer modes?of efficiency and quality in shipments. ?Everyone that we?ve run across: customers, potential customers, carriers; they love our location. Can?t believe that no one ever located in that northwest Indiana corridor,? notes Andrew Janson, Hanson Logistics President. The centralized spot helps service both west and east of the Mississippi River while reducing stress for truckers who normally spend their time in excessive traffic.

Offering a tour of our Chicago Consolidation Center gave global cold chain partners the venue to connect and network in the constant pursuit of excellence.

by Hanson Logistics Hanson Logistics

Down with Red Tape: Compelling Reasons to Work with Smaller, Family-Owned Service Providers

Down with Red Tape: Compelling Reasons to Work with Smaller, Family-Owned Service Providers

Defined by Merriam-Webster as a system of government or business that has many complicated rules and ways of doing things, ?bureaucracy? is often used to describe the inner workings of any organization that tends to operate with a lot of red tape, rules, policies, and decision makers. Hanson Logistics, on the other hand, has effectively bucked this trend and instead focuses on making it easy for customers of all sizes?and across numerous industries?to do business with it.

Counted among the largest refrigerated public warehouses in the country, Hanson is smaller than the conglomerates and internationally held PRWs. ?Smaller companies are well known for their agility, growth potential, and ability to turn on a dime when the market calls for it, and Hanson is no exception.

Add ?family-owned? to the equation and the attention to customer service, longevity, and sustainability becomes that much more focused. Rather than concentrating on what?s best for shareholders, for example, smaller firms empower their employees to make decisions instead of just deferring to corporate management. These qualities translate into less bureaucracy and more personal client and supplier relationships.

?When looking for a company to do business with, whether that?s as a supplier, a distributor, or service provider, it can be easy to go straight to the biggest names in the field,? notes Complete Biz Systems? Size Matters: The Benefits of Doing Business with a Small Company.??However, when you look at the day-to-day reality of business, smaller companies often offer much more in return, providing you with a personal service that could suit your requirements far better than any global corporation ever could.? Just a few of those benefits include:

  • Understanding: ?A small company is far more likely to recognize how your business works and what it needs to grow.
  • Accountability:? In large national or international companies, finding the person who is responsible for dealing with your query or complaint can be almost impossible.
  • Accessibility:? When contacting a small company, they?ll know exactly who you need to speak to, and if they?re not in the office, should be able to help you get in touch quickly.
  • Personal service:? Smaller operations are far more likely to take each client on individually, talking through their exact requirements and molding products and services to suit those needs. This way, you get a much more practical and targeted solution for your business needs.
  • Price:? Big businesses may be able to offer competitive prices due to the volume of business that they take on, but generally small companies will be able to offer you better deals on their products.

According to the National Research Center, other great reasons to work with small businesses include the ability to easily build relationships with owners and staff (and perhaps even feel like they?ve become part of a ?family?); the opportunity to support the nation?s biggest job creators; and the fact that small business owners are generally experts in their field. This makes them better equipped to answer complex questions or provide innovative solutions for their customers.

For more information on how to leverage Hanson Logistics? strength as a small, family-run logistics provider please visit us online at hansonlogistics.com.

by Hanson Logistics Hanson Logistics

Taking Care of Business

Taking Care of Business

As a part of the ever-evolving cold supply chain, Hanson Logistics is always looking for opportunities to meet new customers and better ways to serve existing customers in the food and beverage industry. By attending this year?s AFFI Frozen Food Convention (AFFI-CON), Hanson Logistics will be among more than 1,400 processors, logistics providers, suppliers, retailers, foodservice distributors and operators. It?s a great venue for networking as well as learning about key issues in the frozen food and beverage industry.

This year?s AFFI-CON is about ?Takin? Care of Business??something that rings true for us as well. With our Chicago Consolidation Center being the hub for more than 120,000 distribution miles every week, we are always on the move. And now we?re excited to add SUPERVALU distribution centers to our network of delivery points.

SUPERVALU can now leverage into Hanson Logistics? expertise, WMS and TMS integration, and transportation management services for greater visibility and control, using one third-party provider.

Temperature-controlled distribution is more than order consolidation and shared truckloads ? it?s about taking care of business so our food processors can take care of theirs.

by Hanson Logistics Hanson Logistics

GCCA Interview with Andrew Janson, President of Hanson Logistics

GCCA Interview with Andrew Janson, President of Hanson Logistics

We?believe our success in the frozen food and 3PL industry is only possible with the seasoned logistics professionals on our management team.

As part of a recent issue of COLD FACTS magazine, the Global Cold Chain Alliance (GCCA) interviewed Andrew Janson, President of Hanson Logistics, to learn more about the current state of the cold chain industry and how it may continue to evolve in the future.

Janson joined the (then) Hanson Cold Storage team in 2004 as Vice President of Business Development. He serves on several boards, including the International Refrigerated Transportation Association (IRTA) and is currently Chairman of the Michigan Frozen Food Packers Association (MFFPA).

COLD FACTS: With 27 years of experience in food logistics, what?s the most significant change that you?ve seen in the cold chain industry?

ANDY JANSON: Technology, without question, both in the warehouse and transportation. When I started in this industry, we were picking with paper and pencil. Applying labels to cases of produce was a big advancement at the time. Today we have computers on forklifts and many warehouses are completely paperless?scanning pallet IDs, directed put-away, EDI, satellite tracking of trucks, trailers and reefer units, energy management systems and on and on.

CF: What factors impacted Hanson?s decision to enter the 3PL market in 2004?

AJ: Customer demand for transportation services caused Hanson Cold Storage to rebrand our organization as Hanson Logistics and offer transportation services utilizing both asset and non-asset based solutions.

Read more of the interview at www.gcca.org.